The company that leveraged aBCD Consulting’s expertise is an Italian leader in the distribution of products for the hospitality industry. It boasts a loyal and long-standing supplier base, which, however, does not always ensure the availability of the agreed assortment.
The challenge
The company needed to address supply disruptions for certain products to ensure a complete assortment of its collections. Since most of its revenue came from customers opening new businesses, it was crucial to guarantee the immediate availability of supplies within a single product line. Even though the supply interruptions affected low-turnover items, they were essential for finalizing orders.
The goal was to proactively identify these at-risk items and provide the commercial team with technical data to manage the offering, customer relationships, and supplier interactions more effectively.
The solution
The tailored solution developed by aBCD Consulting included:
1. Catalog and supplier analysis
Analysis of procurement data
to identify items most prone to supply disruptions.
Cross-analysis
of procurement data and commercial information to pinpoint products whose supply interruptions lead to lost sales.
Identification of alternative suppliers
within the existing network, that offer the at-risk products.
2. Decision support and performance monitoring
Development of metrics
to support operational and commercial decision-making for sourcing critical products.
Creation of KPIs
to assess supplier performance:
- Across the entire product catalog
- Specifically for items at risk of supply disruption
Training staff
to generate analyses aimed at identifying new potential critical products.
Results
Through aBCD Consulting’s advisory intervention, the company achieved:
A more resilient and data-driven supply chain
capable of supporting strategic decisions with quantitative insights and effectively managing unforeseen disruptions.
A measurable improvement
in the availability of critical products.
aBCD Consulting's supply chain risk management service is designed to provide tailored strategies
for companies aiming to build a resilient procurement network capable of handling disruptions and unforeseen events.
